Support

Questions about LIVE, your account or joining the agency? We're here to help.

How can we help?

Tell us your TikTok username and what you want to work on.

Already with us? Contact your manager or write to us.

For collaborations and campaigns.

Name

TikTok username

Country

Topic

Message

I am 18 or older and agree that you may contact me about my request.

Does it cost anything to join?

[Placeholder – describe your agency's terms here.]

Do I need a minimum number of followers?

Requirements vary. Send us your username and we'll take a look.

Will I keep my account?

Yes. Your account always stays yours.

Can you fix a banned or restricted account?

We can help you understand the guidelines and the official appeal process, but only TikTok can make decisions about accounts.

Which languages do you support?

English, Swedish, Yugoslovenski and Albanian.